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Who can use the service

Who can use the service?


Anyone who has been accepted onto Southwark’s Homesearch bidding scheme is able to use the service. To apply to join the bidding scheme you must be over 16 years of age.

If you are not registered for the scheme you can make an application online by registering on Southwark’s self service account. Please click here to register. The form is then located under MyHousing Services.  Once you have submitted your application form you will receive an online receipt reference number. Please ensure you make a note of this reference number as this is your proof you have completed the form.

Your application form will be processed within 28 days from the date you submit your application form.  Along with your application form you may be asked to provide the following documents:

  • Proof of identity for all household members (e.g. passports, birth certificates)

  • Proof of current address (e.g. recent gas or electricity bill)

  • Evidence of your right to reside in the UK if you are not a British Citizen (e.g. passport and other relevant documents from the Home Office)

  • Supporting medical information where required

  • We will conduct financial checks in order to further verify the details you have supplied our office.


Before you are offered a property you will be asked to provide further documents to support your application. We will tell you what documents to provide and when to provide them.

All documents provided must be originals, up to date and valid. For a full list of acceptable documents contact the Housing Advice Centre.

If you do not complete the form correctly or fail to provide the required documents, your application may be rejected and you will be required to complete a new application.

Upon receipt of your application and supporting documents our office will complete an assessment in accordance with our current allocations scheme. Further information on our scheme can be found by clicking here. A confirmation letter will be sent to you once you have successfully registered confirming your bidding number, priority assessment, bedroom entitlement and your qualification date.

Once fully registered please remember you are required to inform our office of any changes to your circumstances (e.g. change of address, additional household members, employment status, etc).   You can do so at any point by accessing our change of address form at Failure to do so may result in any future offers being rejected.