YOU WILL NEED TO CREATE A PASSWORD WHEN LOGGING IN FOR THE FIRST TIME FOR BIDDING. -We now use passwords as an extra security level when logging in to bid. When you log into your account for the first time please click 'I have forgotten my password'. Complete the form that comes up ensuring that you use the email address connected to your Homesearch account. You will then receive an email with a temporary memorable date and password. You can log into your account using these temporary details and you will then be directed to change them. Please change your memorable date back to your date of birth as you used before and create a new password. Your password must be at least 6 characters long but no more than 10 characters long. It must contain at least 2 upper case characters , at least 2 lower case characters and at least 2 numbers. You must not use any punctuation , spaces or symbols. If you forget your password you will need to follow these instructions again . For a helpful guide showing you how to do this, click here
Important Update: Homesearch Bidding Website Upgrade
We are excited to announce that our Homesearch bidding website is being upgraded to provide a smoother, more user-friendly experience for all residents.
To complete this upgrade, bidding will be temporarily suspended from 29th January 2026 – 1st February 2026. This short pause will allow us to finalise the transition and ensure everything works perfectly.
What happens next?
- Bidding reopens on Thursday 5th February 2026 with the new and improved system.
- After this date, you will be able to access the Homesearch platform as usual, with enhanced features designed to make the process clearer and more efficient.
We appreciate your patience during this brief downtime and want to reassure you that this upgrade is part of our commitment to improving your experience and providing fair, transparent access to housing opportunities.
What’s New with Homesearch:
· Each property listing will include more detailed information than before, so you’ll have a clearer picture of the options available.
· The website has been redesigned to be easier for residents to use and find what they need.
· There are new accessibility features built into the site to help everyone navigate and use it comfortably.
·Your current details and bidding history will be moved to the new system, so you won’t need to make a new profile.
To log in to the new Southwark Homesearch website Customer login | Southwark, use your Bidding number as your username. This can be found on any correspondence, email or letters that you will have received about property you have bid on in the past.
Your password will be set as your date of birth in a six-digit format. For example, if your birthday is 1 January 1980, your password would be 010180. We recommend that upon logging in that residents reset to something secure and memorable to you.
If you have trouble logging in, please contact the council on 020 7525 5000 or visit Service Point at Peckham Library for more support. For more information and guidance, please visit our website: Apply for a council home | Southwark Council
